--------Upgraded Shells will be sent to Customers --------
Ops-Core, Inc. announced on May 25, 2016 that it was offering an upgrade for previously purchased FAST Base Jump Helmets (now known as FAST Bump) to ensure the helmet satisfied the blunt impact protection specification in ACH Specification CO/PD-05-04:2007.The FAST Bump Helmet remains available for purchase according to the revised product specification, which is available on the updated FAST Bump Helmet product page.
Testing confirmed that previous FAST Bump Helmets met the BS EN 1385 blunt impact test specification, but not the ACH blunt impact specification. While no customers or users have reported any issues using previously purchased helmets, Ops-Core is offering an upgrade to FAST Bump Helmets purchased PRIOR to May 25, 2016 to ensure conformance with the ACH specification.
To streamline the upgrade process, customers are not required to send in their helmets as originally informed. Instead, Ops-Core will be sending upgraded helmet shells free of cost to customers requesting the upgrade. Shells will be configured with VELCRO ® brand fasteners and hardware, and come with an installation manual detailing how customers should transfer their existing suspension and retention system into the upgraded shell.
For questions regarding the upgrade process, please contact Ops-Core Monday to Friday between the hours of 9:00 am - 6:00 pm EST at 617-603-2490 to speak with a customer service representative. If after hours, please email us at firstname.lastname@example.org.
*This product advisory does not apply to any other products